Bityard
Brokerage Firm Review
Bityard is a relatively new brokerage firm in the market, established in 2019. Despite being a newcomer, it has quickly gained a reputation for offering a user-friendly platform and a wide range of services. However, some users have reported issues with customer support and fees.
Services Offered
Bityard offers a variety of services to its users, including spot trading, contract trading, and copy trading. The platform is known for its simple and intuitive interface, making it easy for both beginners and experienced traders to navigate. However, some users have complained about the lack of advanced trading tools and analysis features.
Fees and Commissions
Bityard charges competitive fees for spot trading, with a flat fee of 0.05% per trade. However, the fees for contract trading can be higher, with a taker fee of 0.075% and a maker fee of 0.025%. Some users have expressed dissatisfaction with the high fees for contract trading compared to other platforms.
User Experience
Overall, users have had a positive experience with Bityard’s platform, praising its simplicity and ease of use. The platform offers a range of educational resources, such as tutorials and webinars, to help users improve their trading skills. However, some users have reported technical issues and slow loading times on the platform.
Customer Support
Bityard offers customer support through email and live chat, with a team available 24/7 to assist users. While some users have had positive experiences with customer support, others have complained about slow response times and unhelpful representatives.
Pros and Cons
Pros
- Intuitive platform
- Wide range of services
- Competitive fees for spot trading
- Educational resources for users
Cons
- High fees for contract trading
- Technical issues on the platform
- Inconsistent customer support
Final Verdict
Overall, Bityard offers a user-friendly platform with a wide range of services for traders. While the fees for spot trading are competitive, the fees for contract trading may be a concern for some users. The platform’s customer support could also be improved to provide a better user experience. Despite these drawbacks, Bityard remains a solid option for those looking for a simple and straightforward trading platform.
Bityard offers a straightforward user interface and solid security features, but its limited choice of assets might not appeal to all traders.
Bityard is a Singapore-based cryptocurrency exchange that offers a variety of digital assets for trading with a user-friendly interface, but their customer service could use some improvement.
My experience with Bityard has not been a favourable one. Their mobile platform is user unfriendly, it constantly crashes and lacks important features. The customer service was extremely lacklustical – I had concerns that went unresolved for days and when they finally did reply, the responses were vague and unhelpful. Moreover, the hidden fees and high trading charges took a big chunk out of my trades. Unfortunately, I found Bityard a broker you should avoid at all costs if you are looking for a seamless and efficient trading experience.
My experience with Bityard has been utterly disappointing and unnerving. The platform is highly complex and not user-friendly. Withdrawing funds has been a constant headache; the process is incredibly slow and laden with hidden fees. Customer service is virtually non-existent as my emails and calls remain unanswered. On top of this, they lack a transparent fee structure and I often found unexpected charges on my account. Their lack of reliability and poor service makes trading more stressful than it needs to be. I am extremely dissatisfied and wouldn’t recommend Bityard to anyone!