Tricor Trade
Brokerage Firm Review
Tricor Trade is a well-established brokerage firm with a solid reputation in the industry. They have been in business for over 20 years and have built a loyal customer base. While some users praise their excellent customer service and user-friendly platform, others have raised concerns about high fees and limited investment options.
Services Offered
Tricor Trade offers a wide range of services, including access to multiple trading platforms, a variety of investment options, and useful tools for research and analysis. Users appreciate the convenience of being able to trade stocks, options, and ETFs all in one place. However, some users have reported issues with the platform’s speed and reliability.
Fees and Commissions
Tricor Trade’s fee structure is competitive compared to other brokerage firms in the industry. They charge a flat fee per trade, which can be cost-effective for frequent traders. However, some users have complained about hidden fees and high commission rates for certain transactions.
User Experience
Overall, users have had a positive experience with Tricor Trade’s user interface, finding it easy to navigate and use. The platform also offers educational resources for beginners, which has been helpful for new investors. However, some users have reported technical glitches and slow customer service response times.
Customer Support
Tricor Trade’s customer support is generally responsive and helpful, with multiple channels available for assistance. Users have praised the knowledgeable support staff and quick resolution of issues. However, some users have had negative experiences with long wait times and unhelpful representatives.
Pros and Cons
Pros
- Competitive fee structure
- User-friendly platform
- Diverse investment options
- Responsive customer support
Cons
- High commission rates for certain transactions
- Technical glitches on the platform
- Limited investment options compared to other firms
- Inconsistent customer service experiences
Final Verdict
Tricor Trade is a reputable brokerage firm that offers a range of services to meet the needs of investors. While they have some drawbacks, such as high fees and limited investment options, their competitive fee structure and user-friendly platform make them a viable option for many traders. Overall, Tricor Trade receives a solid rating for their services and customer support.
I am extremely dissatisfied with Tricor Trade’s work as a broker due to their lack of communication, poor decision making, and sub-par results.
I’m extremely disappointed with my experience at Tricor Trade. Their customer service is frankly, abominable. Each time I’ve had a query or an issue, my calls and emails have been largely ignored. When I did get a response, it was generic and unhelpful. Also, the trading platform they offer is glitchy and often freezes, making it impossible to execute trades at critical times. Their transaction fees are also surprisingly higher compared to other brokers. Overall, my experience with Tricor Trade has been frustrating and unsatisfactory. I wouldn’t recommend them to anyone.